Teams & Billing
Manage organizations, team members, and billing plans.
Organizations
Organizations let you share pipelines and connections with your team. Every user starts with a Personal workspace. You can create organizations to collaborate with others.
Creating an Organization
Click the workspace switcher in the top-left corner of the sidebar and select Create Team. Give your organization a name and optionally upload a logo.
Switching Contexts
Use the workspace switcher to move between your personal workspace and organizations. Pipelines, connections, and billing are scoped to the active context — switching changes what you see in the dashboard.
Team Members
Invite team members to your organization by email. Each member is assigned a role:
| Role | Permissions |
|---|---|
| Admin | Full access — manage members, billing, pipelines, and connections. |
| Member | View and manage pipelines and connections. Cannot manage members or billing. |
The maximum number of team members depends on your plan (see Billing Plans below).
Projects
Projects help you organize pipelines and connections into logical groups. For example, you might create separate projects for “US Store” and “EU Store”.
Creating a Project
Use the project switcher below the workspace switcher, or go to Settings → Projects. Click New Project and give it a name.
Filtering by Project
Select a project from the project switcher to filter the dashboard to only show pipelines and connections in that project. Select “All Projects” to see everything.
Billing Plans
SnowPipe offers four plans. You can upgrade or downgrade at any time.
Free
- • 2 pipelines
- • 50,000 rows / month
- • Daily scheduling
- • 7-day job history
- • 1 user
Starter
- • 10 pipelines
- • 500,000 rows / month
- • Hourly scheduling
- • 30-day job history
- • 1 user
Growth
- • 50 pipelines
- • 5,000,000 rows / month
- • 10,000 AI credits / month
- • 15-minute scheduling
- • 90-day job history
- • Up to 5 team members
Business
- • Unlimited pipelines
- • 50,000,000 rows / month
- • 50,000 AI credits / month
- • 5-minute scheduling
- • 1-year job history
- • Unlimited team members
Usage Tracking
Go to Settings → Billing to view your current usage:
- Rows processed — Total rows synced this billing period vs. your plan limit.
- AI categorization credits — Products categorized this period vs. your plan's credit limit (Growth and Business plans).
- Pipelines used — Active pipelines vs. your plan limit.
- Per-pipeline breakdown — See which pipelines consume the most rows.
Managing Your Subscription
Upgrading or Downgrading
Go to Settings → Billing and click Change Plan. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.
Payment Portal
Click Manage Billing to open the Stripe customer portal where you can update your payment method, view invoices, and download receipts.
Cancellation
You can cancel your subscription at any time from the Stripe portal. Your plan remains active until the end of the current billing period, then reverts to the Free plan.
Need help?
Reach out at support@snowforge.dev